Frequently Asked Questions
Everything you need to know about our fresh artisan loaves.
How long will my bread stay fresh?
Our bread is baked fresh and contains no artificial preservatives. It typically stays fresh for 5-7 days at room temperature, or up to 3 months if stored in the freezer.
Do you offer nationwide shipping?
Yes, we ship our bread across the country. To ensure maximum freshness, we use expedited shipping methods and bake your order just hours before it leaves our facility.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with quality, please contact us within 24 hours for a replacement or refund.
Are your products suitable for those with allergies?
While we offer gluten-free and nut-free options, all our products are prepared in a facility that handles wheat, nuts, and dairy. Please check the specific ingredient list on each product page.
Can I modify or cancel my subscription?
Absolutely. You can pause, skip, or cancel your bread subscription at any time through your account dashboard. Changes must be made at least 48 hours before your next scheduled bake date.
How should I reheat my ROYO bread?
For the best experience, we recommend heating your bread in a 350°F oven for 5-8 minutes. This restores the crust's crunch and the interior's soft texture.